Every weekend our staff and volunteers seek to create a safe and secure environment for your children. The following procedures are in place to ensure their safety and care.
Our environments for children are located just off our main lobby and open 15 minutes prior to each service. Our Guest Services Team will be available to assist you in the registration process and answer your questions. You will need to complete a First Time Guest Card. You may download this card and bring it with you in order to save time. Download Guest Services Card Here.
After your information is entered into our secure database, a safety tag will be issued to your children along with two corresponding tags for parent(s). To ensure safety your children will not be released without the presentation of your corresponding tags. All safety tags must be visible in our secure areas.
Secure Facility / Emergency Procedures
All entrances and rooms are monitored by our Safety Team. Entrances are closed and secured after services begin and are reopened at the end of each service. In case of an emergency, procedures are in place to keep your children safe. Emergency procedures are posted in each room.
All volunteers go through a detailed screening process and criminal background check.
We operate a well child program. For the protection of all children, we ask that you not bring your children if they exhibit any of the following symptoms:
Fever in the last 24 hours
Vomiting or diarrhea in the last 24 hours
Common cold (onset through one week)
Any unexplained rash
Cloudy or green runny nose
Pink eye or other eye infections
Any communicable disease.
Any symptoms of common childhood diseases, such as chicken pox, strep throat, etc.
Thank you for your understanding.